Fractional COO
Embedded 2–3 days a week as your operations lead — hiring plans, process, and the systems that let the team scale without you personally approving everything.
From $9k/mo
Renata Okafor · Austin, TX
9+
Years in practice
3
Case studies
3
Client testimonials
Embedded 2–3 days a week as your operations lead — hiring plans, process, and the systems that let the team scale without you personally approving everything.
From $9k/mo
A two-week, no-commitment audit of where your operations will break next — delivered as a prioritized, concrete plan, not a slide deck of platitudes.
Flat fee
Ongoing monthly advisory for founders who have an ops lead already but want a second, experienced set of eyes before board meetings.
Fractional COO, 8 months · 2024
Challenge
Headcount had tripled in a year and nothing was written down — onboarding took six weeks and depended entirely on two people's memory.
Approach
I spent the first two weeks doing nothing but interviews and shadowing, then rebuilt the onboarding process around a single source of truth instead of the two people who'd been carrying it. The hard part wasn't documentation — it was getting the founders to trust a process they hadn't personally built.
Result
Operations audit → 3-month advisory · 2023
Challenge
A Series B raise closed in December; by February, three teams were shipping conflicting roadmaps with no shared prioritization process.
Approach
We instituted a single quarterly planning cycle across all three teams, with one clear owner per cross-team dependency. The unlock was less about the framework and more about naming, in writing, who actually had the final call — something the leadership team had been quietly avoiding for months.
Result
Operations audit · 2022
Challenge
A 12-person agency wanted to grow to 30 without losing what made client work good.
Approach
Built a capacity-planning system tied directly to the sales pipeline, so hiring decisions stopped being reactive.
“Renata found the one bottleneck we'd been arguing about for six months and just... fixed it. Worth every dollar and then some.”
“She's not a consultant who tells you what you want to hear. The audit was blunt, specific, and exactly right.”
“We hired her for a two-week audit and asked her to stay for a year.”
I've run operations at three startups through Series C, and I now do that work fractionally for founders who need the function before they need the full-time hire. Most engagements start with one clear, painful bottleneck and end with a team that doesn't need me anymore.